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WhatsApp Business: Turning Chats into Customers
Catalogs, quick replies and broadcast lists — how small businesses sell more through WhatsApp.
For many Indian businesses, WhatsApp is where the actual selling happens. The free Business app adds tools that make this far more effective.
Set up a catalog so customers can browse products in-chat, save quick replies for common questions, and use labels to organise leads by stage.
Broadcast lists let you share offers with interested customers without spamming. Respond fast, keep it personal, and WhatsApp becomes your highest-converting channel.
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